22nd April 2020

COVID-19 support

Some useful resources which may help you cope during the current Coronavirus pandemic.

If you are already an Accelerate participant you can contact your Journey Guide to discuss support.

General Support

Domestic abuse- how to get help

If you are in immediate danger, or suspect someone else is, call 999.
If you are unable to talk, call 999, listen to the operator and then either press 55 on a mobile, when prompted, or wait on a landline to be connected to the police, who will be able to help.

You can call the National Domestic Abuse Helpline for free and confidential advice, 24 hours a day on 0808 2000 247.

A4 campaign poster - You are not alone


Warwickshire County Council COVID-19 Directory

Information directory with options to serach for:  Delivery of groceries, Delivery of cooked meals,

Coventry City Council COVID-19 Directory & Information

Information directory for financial support, community, health & well being support, mutual aid aid groups & emergency food.

Use the map at the bottom of the page to seek out local support groups

DWP employment & benefits support

Latest information from The DWP regarding the benefits claim process and attending jobcentres etc

Tips & tools to support your mental wellbeing

Grounding techniques

Grounding is a practice that can help you pull away from flashbacks, unwanted memories and negative or challenging emotions. Whilst you are on the Accelerate programme these techniques may help distract you from what you’re experiencing and refocus on what’s happening in the present moment. You can use grounding techniques to help create space from distressing feelings in nearly any situation.

Take a look at the guide Valley Housing have provided to explain how to use this technique Valley House Grounding Techniques for Participants

Lockdown Resilence

As the days merge into each other and we cannot remember what day it is never mind what month, it is all too easy to start feeling that the lockdown will never end and as result start feeling low.
It is also causing havoc with our day to day lives and having a huge impact on both our mental and physical wellbeing.  Orbit have provided some keys to help you stay resilient and help lock out low feelings.ORBIT Lockdown Resilience Keys Accelerate


Whatever you're going through, you can call any time, day or night, from any phone for FREE. Call 116 123.

Sometimes writing down your thoughts and feelings can help you understand them better. Write an email. jo@samaritans.org- Response time: 24 hours

Springfield Mind- Warwickshire

To promote wellbeing and prevent mental health problems in Warwickshire & Worcestershire.  https://springfieldmind.org.uk/ : 01789 298615  enquiries@springfieldmind.org.uk


Mental Health Matters -Coventry & Warwickshire Helpline

Call on 0800 616 171 – a free 24/7 confidential helpline providing emotional support to residents of Coventry & Warwickshire. Time Online is a webchat service - it works a bit like MSN or Facebook messenger, and is a confidential and easy way to talk to our Helpline staff if you're not comfortable talking on the telephone.  Find out more ot to webchat visit https://www.mhm.org.uk/coventry-warwickshire-helpline

Coventry & Warwickshire Mind- get help

If you are struggling with a mental health problem right now, there are places you can call for support.

If you already have contact with mental health services, contact your IPU first.

Other options:

Contact your GPContact your out-of-hours GP service. your GP surgery will usually provide an answer phone message advising you of who to contact in an emergency, together with other useful telephone numbers.
Coventry Wellbeing HubTelephone support between 1pm-5pm, every day of the year. Call us on 024 7622 4417.        (not a 24hrs support service)
Rugby Wellbeing HubTuesday 1pm-4pm & Saturday 10am-1pm. Call us on 01788 544105.           (not a 24hr support service)
Warwickshire Safe HavenOut of Hours mental health support for people across WarwickshireOpen: 6pm-11pm every Thursday – Sunday

Telephone:  02477 714554       Mobile:  07970 042270    Email:  safehaven@cwmind.org.uk

Coventry Safe HavenOut of Hours mental health support for people across CoventryTelephone:  07921 876065   Email:  coventryhaven.mhm@nhs.net